Back screen cracked

There is no way for the reader to know how the screen was cracked. When I look at the picture that you posted then it appears that the iPhone either suffered a drop or a bang against a hard surface.

If you want the back glass replaced then you will need to take it to the Apple Store or Authorized Service Center.

Axel F.

Axel Foley wrote:

The back glass replacement for an iPhone XR in the US is $399. Most often they perform the repair in the same day.

Axel F.

To clarify this, the back glass will NOT be replaced.

The entire phone has to be replaced.

https://support.apple.com/iphone/repair/service

The back glass replacement for an iPhone XR in the US is $399. Most often they perform the repair in the same day.

Axel F.

The front and back of your iPhone XR is glass and not steel. Any device with a front and back made of glass will never never sustain a modest fall or an average force impact. Devices with the exterior made of glass will always be fragile. But I am sure you knew that.

Put a case on it and that will cover the cracks on the back glass of your iPhone and give it some limited protection.

Axel F.

The back glass can not be replaced. The entire phone will have to be replaced.

Yep.

Axel F.

You should have been more careful.