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Level 1

4 points

phone back glass damaged

Hi! I need to fix the back of my phone, the glass cracked . It's something that you can help me under the warranty? I bought my phone from Apple website on December 2020

iPhone 12, iOS 14

Posted on Oct 27, 2021 3:47 PM

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Branta_uk

Level 7

32,434 points

Posted on Oct 27, 2021 4:21 PM

Apple's standard warranty covers manufacturing defects. It does not cover accidental damage, but it would be covered if you purchased AppleCare+ for your iPhone. Contact Apple Support to start arranging your repair, and they should check if you have AppleCare+.

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phone back glass damaged

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