Charges on iTunes
Hi,
this morning several charges on my iTunes account was made, but not by me. Is there a Way of finding out who did it and how do I get the money back?
thanks in advance,
Nicoline Andersen
iPhone 11 Pro Max, iOS 13
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Hi,
this morning several charges on my iTunes account was made, but not by me. Is there a Way of finding out who did it and how do I get the money back?
thanks in advance,
Nicoline Andersen
iPhone 11 Pro Max, iOS 13
See the Apple Support article(s) below.
If necessary, contact iTunes Support. See the Apple Support articles below for contact information.
See the Apple Support article(s) below.
If necessary, contact iTunes Support. See the Apple Support articles below for contact information.
No I am afraid not. Assuming you are using two-factor authentication, here is something you can do,
Check your Apple ID device list (https://support.apple.com/en-us/HT205064) and remove any device that shouldn't be signed in using the steps in the link.
If there are none that shouldn’t be signed in, then you should not have a problem at this point. But, if an unauthorized device signed in, Change your Apple ID password https://support.apple.com/en-us/HT201355
Here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071
And see these security-related Apple Documents:
If you think your Apple ID has been compromised https://support.apple.com/en-us/HT201303
Security and your Apple ID https://support.apple.com/en-us/HT201303
iCloud security overview https://support.apple.com/en-us/HT202303
Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac
Using app-specific passwords https://support.apple.com/en-us/HT204397
Charges on iTunes