So I wanted to delete 50G of photos because I’ve used 255,9G of 256 on my phone. But phone started to be slowed and stop doing anything that I did on screen. I turn phone off and then when I turn on my phone stopped on logo of apple, turn on and then turn off again. It’s about hour that he is doing this. I’m so scared. Help me!
P. S. I don’t know English well so I don’t know if you understand me
iPhone 8 Plus, iOS 12
That's brilliant! So what we are going to do is put your phone into what is called DFU mode, which will allow you to update your phone to the latest version of iOS without it actually booting up. I say this because you are currently on iOS 12, an outdated version.
Step 1: Connect your iPhone to your PC with a cable.
Step 2: Press and release the Volume Up button, press and release the Volume Down button, and press and hold the Side button for at least 10 seconds.
Step 3: While still holding the Side button, press and hold the Volume Down button for 5 seconds, and then release the Side button while continuing to hold the Volume Down button for another 10 seconds.
Step 4: Launch iTunes on your PC, and you should see a message stating that “iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.” or something similar of that nature.
If this doesn't come up, select your phone in the sidebar. I don't have the best experience with iTunes for Windows, so I apologise for not knowing exactly where, but somewhere on the screen should be a button which says 'Update iPhone'. Make sure that you do not press Restore iPhone, as this will wipe your data.
It should now update your phone, giving you instructions on the computer.
I hope this was helpful, if you have any questions let me know.
Cheers,
Jack
That's brilliant! So what we are going to do is put your phone into what is called DFU mode, which will allow you to update your phone to the latest version of iOS without it actually booting up. I say this because you are currently on iOS 12, an outdated version.
Step 1: Connect your iPhone to your PC with a cable.
Step 2: Press and release the Volume Up button, press and release the Volume Down button, and press and hold the Side button for at least 10 seconds.
Step 3: While still holding the Side button, press and hold the Volume Down button for 5 seconds, and then release the Side button while continuing to hold the Volume Down button for another 10 seconds.
Step 4: Launch iTunes on your PC, and you should see a message stating that “iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.” or something similar of that nature.
If this doesn't come up, select your phone in the sidebar. I don't have the best experience with iTunes for Windows, so I apologise for not knowing exactly where, but somewhere on the screen should be a button which says 'Update iPhone'. Make sure that you do not press Restore iPhone, as this will wipe your data.
It should now update your phone, giving you instructions on the computer.
I hope this was helpful, if you have any questions let me know.
Cheers,
Jack
Hey,
Please don't be scared, there is likely a solution to this problem, I'll happily help you through the whole process.
First, try force resetting the device. You can do this by:
If this doesn't work let me know and we can go through some other potential solutions.
Don't worry, your English is great, better than some native speakers on this forum haha.
Cheers,
Jack
Thanx for reply!But I’ve already tried this:( doesn’t work😔
No problem, I've got another idea which will almost definitely work. However first can I confirm that you have access to a computer? This can be either a Mac or a PC.
Cheers,
Jack
Yes, I have access to pc
Ohhhhh yeah everything okay!! Thank you so so so much bro, xoxo! I hope you’re staying safe!
No need to thank me, I'm just glad I could help out!
You too, I hope you're well and safe.
Cheers,
Jack
Problem with my iPhone
