on our new iphone 11s we installed our verizon.net email account on both. When we delete and email on one iphone It deletes automatically on the other iphone. It does not do it from our ipad that has the same account installed. How can we stop it from happening on our iphones?
iPhone 11
If your Verizon email service is IMAP-based, then that is how emails are handled. Unlike POP3 accounts, IMAP accounts have their messages stored on the provider's email servers to allow access from multiple devices with the same account. However, if one of those devices deletes a message, it is deleted off those servers and will not longer be available to any other client accessing the account going forward.
By default, the mail folders on your iOS device mirrors the same mailboxes on the server. Mail is not typically stored locally on the device.
If your Verizon email service is IMAP-based, then that is how emails are handled. Unlike POP3 accounts, IMAP accounts have their messages stored on the provider's email servers to allow access from multiple devices with the same account. However, if one of those devices deletes a message, it is deleted off those servers and will not longer be available to any other client accessing the account going forward.
By default, the mail folders on your iOS device mirrors the same mailboxes on the server. Mail is not typically stored locally on the device.
Many email providers have switched from POP3 to IMAP awhile ago, but there are some, possibly Verizon, that still offer both account types. In such a case, you just need to change the email account information to use the proper IMAP servers. You just need to enter your email address and this Apple Support article will tell the proper email server settings to use.
See if the following article can help: Mail Settings Lookup - Apple Support
Tesserax thanks for the quick reply. I know this may not be an iphone question, but on our ipad it shows the old pop3 in the setting but comes up as imap in our loading of the account from today. Know any explanation Or do you know if verizon.net has changed?
That's how IMAP works.
Deleting from one deletes it from all others.
Tesserax, again thanks. Your are correct. Was able to reload with the pop3 credentials and it seems to have corrected the problem.
Excellent! I'm glad you got it working again.
verizon.net email control
