Can’t download BT Wi-fi X profile on iPad Air 3

Can anyone help please , I cant download the profile info to enable access to BT Wi-fi on IPAD. I had no problem with iPhone . The browser just hangs whilst waiting for the download . This means I cant use my IPAD at work which is what I bought it for .

iPad Air, iPadOS 13

Posted on May 10, 2020 12:44 AM

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2 replies

QuickPost

Level 10

103,455 points

May 10, 2020 11:43 AM in response to DavidCooper22

Hello,

You will need to reach out to the profile’s publisher’s support for assistance with their product.

May 11, 2020 1:36 AM in response to QuickPost

Hi ,

Surely if the profile download works on other devices but not on IPads then the issue is with the IPad operating system. As I said it downloaded on both of my iPhones no problem .

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Can’t download BT Wi-fi X profile on iPad Air 3

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