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Issue with accessing to a certain website

Hello,


I'm having issue with accessing to a certain website and I tried chrome and safari on my laptop, iphone, and ipad but it all says this site can't be find. I asked my friend to see if it happens to everyone or just me and she did access to it so I'm wondering how do I fix this problem?


Best Regards,

Eva Fan

MacBook Pro 15", macOS 10.15

Posted on May 10, 2020 9:09 AM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2020 12:24 PM

You can delete cookies / cache from your browser and try again.


From your Network Utility.app you can run both a trace route and Ping on the domain name to look for server issue from your location/ISP routing.


Use spot light and copy and paste Network Utility.app






Use Network Utility on Mac - Apple Support


Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. If that doesn't work, Safari/Reset Safari

If you can't open a website in Safari on Mac - Apple Support


3 replies
Question marked as Top-ranking reply

May 10, 2020 12:24 PM in response to EF2468

You can delete cookies / cache from your browser and try again.


From your Network Utility.app you can run both a trace route and Ping on the domain name to look for server issue from your location/ISP routing.


Use spot light and copy and paste Network Utility.app






Use Network Utility on Mac - Apple Support


Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. If that doesn't work, Safari/Reset Safari

If you can't open a website in Safari on Mac - Apple Support


Issue with accessing to a certain website

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