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Preferences in Mail on my Mac shows an empty panel

When I open preferences in my Mail programme the panel that opens is completely empty. What's happened? Any cure?


Mail runs om a MacBook Air under MacOS Mojave 10.14.6



Posted on May 10, 2020 9:57 AM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2020 10:07 AM




If it is a corrupt plist you can try— quit the mail.app

and Delete the com.apple.mail.plist from Finder>Go>Go To Folder, copy and paste:


~/Library/Containers/com.apple.mail/Data/Library/Preferences/com.apple.mail.plist 



relaunch the mail.app and test. The plist will automatically rebuild itself.

if no change you can always Control click the deleted .plist in the Trash>Put Back



------------------------------------------


If no resolve—


Quit mail.


From the Finder>Go>Go to Folder, copy & Paste:

 ~/Library/Containers/com.apple.mail


Highlight all the contents in this folder. Place your mouse on the selection,

Then Control click (right-click) and choose "New Folder with Selection”. Do not move the new folder from this current location.


You can close the Finder window.

The next step will be to restart the Mac and test



After the computer is restarted, open the Mail.app> Preferences to see if it opens properly.



step by step, including pics:

https://discussions.apple.com/thread/251147316?answerId=252188310022#252188310022

4 replies
Question marked as Top-ranking reply

May 10, 2020 10:07 AM in response to torbjörn34




If it is a corrupt plist you can try— quit the mail.app

and Delete the com.apple.mail.plist from Finder>Go>Go To Folder, copy and paste:


~/Library/Containers/com.apple.mail/Data/Library/Preferences/com.apple.mail.plist 



relaunch the mail.app and test. The plist will automatically rebuild itself.

if no change you can always Control click the deleted .plist in the Trash>Put Back



------------------------------------------


If no resolve—


Quit mail.


From the Finder>Go>Go to Folder, copy & Paste:

 ~/Library/Containers/com.apple.mail


Highlight all the contents in this folder. Place your mouse on the selection,

Then Control click (right-click) and choose "New Folder with Selection”. Do not move the new folder from this current location.


You can close the Finder window.

The next step will be to restart the Mac and test



After the computer is restarted, open the Mail.app> Preferences to see if it opens properly.



step by step, including pics:

https://discussions.apple.com/thread/251147316?answerId=252188310022#252188310022

Preferences in Mail on my Mac shows an empty panel

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