You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

essphd Author

Level 1

4 points

scanner not connecting

I get an error message when scanning to my HP office jet pro 9018. It says that it can not connect to the scanner. I'm using a MacBook Air with Catalina .

MacBook Air 13", macOS 10.15

Posted on May 10, 2020 12:27 PM

Top-ranking reply

John Galt

Level 10

147,288 points

Posted on May 10, 2020 1:04 PM

Refer to Scan images or documents using your Mac - Apple Support.

The HP OfficeJet Pro 9018 All-in-One is an Apple AirPrint-enabled device. It must be installed that way in Printers & Scanners. If it is not, then delete its entry in Printers & Scanners and add it again, this time being sure to specify AirPrint.

View in context

scanner not connecting

Similar questions