iPhone 8+ camera only focuses in Portrait mode or in 2x

Suddenly my camera will only take photos in focus when it's in Portrait mode or in 2x zoom. All videos and photos at 1x are really blurry. I tried resetting my settings, turning my phone off and on, quitting the app, locking AF feature, and wiping the lens clean, but no luck. Any help?

Posted on May 10, 2020 9:03 PM

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1 reply

May 11, 2020 3:43 PM in response to confused_2020

Hello confused_2020,


Thank you for reaching out in Apple Support Communities. I understand you're unable to automatically focus in on images with the camera feature on your iPhone.


Capturing your most memorable moments is important and I'd like to help.


Excellent job with the troubleshooting steps that were performed. Are you experiencing this behavior with a third party app or through the Camera app on your iPhone? If it's with a third party app on your iPhone, I suggest following the steps outlined here: If an app unexpectedly quits, stops responding, or won’t open


In addition, I recommend having the latest iOS version on your iPhone. This helps provide software improvements on your device: Update your iPhone, iPad, or iPod touch


Please keep us posted with the results.


Cheers.

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iPhone 8+ camera only focuses in Portrait mode or in 2x

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