The keys on my keyboard keeps getting stuck

Hey there!

This is a known issue for MacBooks with the Apple Butterfly Keyboard mechanism. Apple has a repair program in place for certain MacBooks, see Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro - Apple Support for more information.

Best of luck!

JALE1234 wrote:

Hi,

the keys on my keyboard keeps getting stuck. For several month now keys get stuck in two weeks straight or so, then my keyboard is fine for a week and then a knew key gets stuck again for around two weeks. Sometimes I have to press super hard to get it to work, other times I touch the key once and the key doubles the letter on the screen (if that makes sense) It is so annoying. What should I do?

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

See if you qualify:

Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro - Apple Support

Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online. Start a service request https://support.apple.com/mac/repair/service

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

Outside the USA

https://locate.apple.com/country

From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8

(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

ref: https://www.apple.com/shop/browse/store/temporary_closures )

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE