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patrick237 Author

Level 1

8 points

4th Gen iPod Touch Can't Sync with Apple Music Library

I have a 4th Generation iPod Touch. I used to be able to sync it with iTunes and manually manage playlists on my iPod through my mid 2014 Macbook Pro. I am trying to get it to sync with Apple Music (since I now upgraded to Catalina 10.15.4). Whenever I select "sync" nothing happens, my screen looks like this:

It opens on Step 2 of 4, and never moves from this step onto the next step. Has anyone else experienced this issue, and is there a known solution?

iPod Touch (4th Gen)

Posted on May 11, 2020 1:35 AM

Top-ranking reply

patrick237 Author

Level 1

8 points

Posted on May 11, 2020 11:58 PM

So the issue ended up being resolved after I reset the PRAM on m computer by shutting it down and holding alt+command+p+r on startup. I had some other issues going on, such as my screen randomly going black, so I reset the PRAM and it seems to have fixed both issues.

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4th Gen iPod Touch Can't Sync with Apple Music Library

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