You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Onscreen Keyboard

hi, my onscreen Keyboard has just displayed wrong, it’s been fine but now the button next to the space bar has started to Display in chinese, I’m new to this Keyboard so not really understanding the functions, could you help please? Thanks ann

iMac 21.5" 4K, macOS 10.15

Posted on May 11, 2020 7:53 AM

Reply
Question marked as Top-ranking reply

Posted on May 11, 2020 11:21 AM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


Then try choosina new KB type...


  1. On your Mac, choose Apple menu  > System Preferences, then click Keyboard.
  2. Click Change Keyboard Type, then follow the onscreen instructions.


10 replies
Question marked as Top-ranking reply

May 11, 2020 11:21 AM in response to mp001

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


Then try choosina new KB type...


  1. On your Mac, choose Apple menu  > System Preferences, then click Keyboard.
  2. Click Change Keyboard Type, then follow the onscreen instructions.


Onscreen Keyboard

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.