My MacBook Pro is not charging through its USB-C port. Please help!

My MacBook Pro is not charging through its USB-C port. Please help! It’s making the charging sound but nothing is happening. what could be the problem?

Posted on May 11, 2020 9:32 AM

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Question marked as Top-ranking reply

Posted on May 13, 2020 7:39 AM

Hi hayat128,


Thank you for using Apple Support Communities. I understand you're experiencing an issue where your MacBook Pro makes a sound as if it is charging, but in reality it is not.


Check out the troubleshooting steps within the following support article: If your USB-C power adapter isn't charging your Mac notebook


If further assistance is needed, it would be helpful to know the following information:


  • Do you have multiple USB-C charging ports? If so, is the issue related to a single port or all ports?
  • Have you tried plugging in to a different power outlet?
  • Do you have another USB-C charger to test with?
  • Is there anything on the display when the USB-C charger is plugged in or does it remain black?


Additionally, test after resetting the SMC: How to reset the SMC of your Mac


Cheers

2 replies
Question marked as Top-ranking reply

May 13, 2020 7:39 AM in response to hayat128

Hi hayat128,


Thank you for using Apple Support Communities. I understand you're experiencing an issue where your MacBook Pro makes a sound as if it is charging, but in reality it is not.


Check out the troubleshooting steps within the following support article: If your USB-C power adapter isn't charging your Mac notebook


If further assistance is needed, it would be helpful to know the following information:


  • Do you have multiple USB-C charging ports? If so, is the issue related to a single port or all ports?
  • Have you tried plugging in to a different power outlet?
  • Do you have another USB-C charger to test with?
  • Is there anything on the display when the USB-C charger is plugged in or does it remain black?


Additionally, test after resetting the SMC: How to reset the SMC of your Mac


Cheers

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My MacBook Pro is not charging through its USB-C port. Please help!

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