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Stuck on a black screen and apple logo. (boot loop)

My phone recently shut down and is stuck on a continuous boot loop. I dont know what to do. I need my phone for work and it will not turn on. I tried resetting my device, as well as connecting it to itunes however nothing is working. My device does not even come up when I connect it. I have an older iphone 7 plus that i bought from a friend and i tried switching my SIM card into the old phone but it was not supported. Please help.

iPhone 8 Plus, iOS 13

Posted on May 11, 2020 4:41 PM

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Question marked as Top-ranking reply

Posted on May 11, 2020 4:46 PM

Make sure you have done the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support



If those steps have been done, your phone likely needs service:

Contact Apple for support and service - Apple Support


Good luck!

1 reply

Stuck on a black screen and apple logo. (boot loop)

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