Recall

I was told today that Macbook Pro 2016 13 inch screen had a recall and the 2017 has not been recalled yet but they should be as they have the same issues, any truth to this?

MacBook Pro 13", macOS 10.14

Posted on May 11, 2020 4:45 PM

Reply
Question marked as Top-ranking reply

Posted on May 11, 2020 5:26 PM

This is the service program that applies, as you can see to ONLY the 2016 models.


13-inch MacBook Pro Display Backlight Service Program - Apple Support


When Apple creates such a program its applies to only the group of computers that has a specific problem, that has been thoroughly investigated. No other problems in any similar computer are covered by the program.


While the symptoms may be similar, problems in other computers are likely caused by a different issue.

1 reply
Question marked as Top-ranking reply

May 11, 2020 5:26 PM in response to erikarosedale

This is the service program that applies, as you can see to ONLY the 2016 models.


13-inch MacBook Pro Display Backlight Service Program - Apple Support


When Apple creates such a program its applies to only the group of computers that has a specific problem, that has been thoroughly investigated. No other problems in any similar computer are covered by the program.


While the symptoms may be similar, problems in other computers are likely caused by a different issue.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Recall

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.