AppleCare is available, then it's not!

Spoonhead- wrote:

I bought a new MacBook at the weekend, from a non Apple store, and separately just tried to buy AppleCare+ for the laptop, I get a message that my MacBook is eligible, then when I click on it, it tells me it's not. What's going on?

https://discussions.apple.com/content/attachment/f0eaad08-43de-4e46-bac5-151b740ae3f1

https://discussions.apple.com/content/attachment/507c51f4-dcc4-4210-b7ae-92bb71d44514

If all else fails

Call Customer Support (800) MY–APPLE (800–692–7753)

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

You may want to try calling and see if you can purchase it that way or get an explanation. See the last method in the following from AppleCare Products - Mac - Apple

How to buy

1. Purchase AppleCare+ with your new Mac.
2. Or buy it within 60 days of your Mac purchase:

• • Online (requires you to verify your serial number and run a remote diagnostic)
  • At an Apple Store (inspection of Mac and proof of purchase are required)
  • By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)