Since upgrading to iOS 13.4.1, my iPhone 8 Plus no longer makes a sound or displays a notification on my locked screen when I receive a text message. In order to get the text message to display and to make a sound I have to turn off my bluetooth. I have checked to make sure that the Do Not Disturb is not turned on. I have checked to make sure that I have selected a sound. Very frustrating.
iPhone 8 Plus, iOS 13
I don't recall you saying you have Apple Watch until just now. If you are wearing your watch, it is dominant and your phone will NOT alert you when you have Apple Watch on your wrist. This is by design. The reason you are getting notification if you turn Bluetooth off is because you are then breaking the connection from your phone to watch in doing so.
I don't recall you saying you have Apple Watch until just now. If you are wearing your watch, it is dominant and your phone will NOT alert you when you have Apple Watch on your wrist. This is by design. The reason you are getting notification if you turn Bluetooth off is because you are then breaking the connection from your phone to watch in doing so.
Hello,
See this:
Good luck.
Do you have an Apple Watch that you use with your iPhone?
If you do, you might want to learn how notifications works when these two device are in use: https://support.apple.com/en-ie/HT204791
Otherwise, try to nuke your Bluetooth configuration, remove/forget all configured devices and test again.
I checked all of those things. All are set and working correctly.
This happened to me. Visual notifications were working, but no ringing on IPAD (The iphone rang though!). Checked every setting that had been suggested, which made no difference.
Then I saw an enigmatic reference to issues related to Wifi glitches somehow not picking up IPAD settings.
So I disconnected Wifi on the IPAD (Wifi OFF) and then instantly reconnected to the same Wifi. Would you believe it - it worked.- FaceTime now notifying calls with sound.
I cannot explain how a wifi connection relates to sound in FaceTime, but it worked for me
We were having issues with the iwatch, as well, but we found the update altered settings. You can turn on iwatch sounds by:
Also for it to work bluetooth had to be turned off in settings. If you turn off from control center will not work.
Helping my Mom . . . we did all those things, too. Locked screen, no sound for imessage.
Since this started after updating to iOS 13.4.1, do a forced restart (recommended after doing iOS updates).
See this link for directions --> Force restart iPhone - Apple Support
I tried the bluetooth nuke and did not work. Interestingly if I turn off blue tooth I get texts on locked screen. Any advice?
Thanks
Tried force restart. Still not working. Also tried unpairing and repairing watch.
Have you had any luck with a fix?
Sound is not playing on watch either. When watch is off, or off wrist same problem.
Not receiving notification or sound on locked screen
