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Level 1

4 points

frozen iphone x

hello

my iphone x is frozen on a black screen with a spinning (loading sign)...the. same thing happened to my iphone. 7 around 2/3 years ago

what can i di ...i am really worried?

iPhone X, iOS 13

Posted on May 12, 2020 12:54 PM

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Level 5

7,385 points

Posted on May 12, 2020 12:57 PM

Hello,

Try these steps before contacting Apple: If your iPhone, iPad or iPod touch won't turn on or is frozen

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Level 5

7,385 points

May 12, 2020 12:57 PM in response to zhea

Hello,

Try these steps before contacting Apple: If your iPhone, iPad or iPod touch won't turn on or is frozen

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Level 10

265,011 points

May 12, 2020 12:57 PM in response to zhea

Force restart the iPhone as follows:

Press and quickly release the volume up button
Press and quickly release the volume down button
Press and hold the power button until the Apple logo appears

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frozen iphone x

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