Trying to add my icloud contacts and calendar to outlook and when doing so the error code 0x800706ba comes up as a unexpected error. I have done this successfully on several computers with no issue. Have tried uninstalling both icloud and Microsoft 365 and uploading and same error occurs?
Windows, Windows 10
This happened for me because outlook only had IMAP accounts, and the contacts/calendars/tasks were the "Contacts (This PC only)" style of folders.
Apple needs to fix their wizard to use those folders as the source of outlook data to load into it's merge and sync logic. Or even better instead of assuming which contacts/calendars/tasks folder and strewing things up have an advanced button that will prompt user to select what folder(s) to use from outlook.
To work around is problem:
Create new empty .pst file
Set it as default data file (File | Account Settings | Data Files Tab | Set as default on new local .pst file)
Close and reopen outlook to make sure it's default data file/moves everything
Re-run iCloud Control panel outlook setup wizard.
This happened for me because outlook only had IMAP accounts, and the contacts/calendars/tasks were the "Contacts (This PC only)" style of folders.
Apple needs to fix their wizard to use those folders as the source of outlook data to load into it's merge and sync logic. Or even better instead of assuming which contacts/calendars/tasks folder and strewing things up have an advanced button that will prompt user to select what folder(s) to use from outlook.
To work around is problem:
Create new empty .pst file
Set it as default data file (File | Account Settings | Data Files Tab | Set as default on new local .pst file)
Close and reopen outlook to make sure it's default data file/moves everything
Re-run iCloud Control panel outlook setup wizard.
Hello houston611.
Welcome to Apple Support Communities. I understand that you’re trying to add iCloud Contacts and iCloud calendar events to Outlook. You keep getting an unexpected error although you’ve done this successfully in the past. I’m happy to help.
Please try the steps in the section “Calendar, Contacts, and Reminders” here: Get help using Outlook with iCloud for Windows - Apple Support
Do you have any security software installed, such as antivirus software? Do you have any pending software updates for your computer or iCloud for Windows? If so, please install the updates and restart your computer.
Let me know the results.
Take care.
I am having the same problem. Yesterday, I spent over an hour with Microsoft support. We uninstalled Office and iCloud for Windows and then reinstalled them. It works great now except I seem to have iCloud for Windows version 10 rather than the latest version 11.2. It works great for contacts and calendar but not iCloud Photo. Just talked with Apple support. For the first time in some 15 yrs, I got the run around with answers like Microsoft and Apple are working hard and that the latest version of iCloud for windows may have some compatibility issues. He couldn't tell me how to determine which version of iCloud I had on my computer. II asked to talk with a tech that specializes in iCloud and he said they don't have any. Bottom line, don't use the version 11. Uninstall it and reinstall an older version.
Thanks for your response, just getting around to tackling this issue again.
That fine for me as all I need it for is contacts and calendar.
My question is how do you install version 10?
It keeps defaulting to version 11.2
I have used Outlook 2010 synced to my icloud calendar and contacts for several years. First icloud disappeared from my pc and when I reinstalled, it would not load the contacts or calendar to Outlook. I run the setup and at the very end get the unexpected error 0x800706ba. I have tried to uninstall icloud and reinstall, but the same error occurs.
dear silversword411
I have the same problem under Outlook 2016. As zeltum points out it helped for him so I tend to try the same. My only concern is that I don't know what the consequence of that step is for the function of Outlook? Do you know?
Best regards
Bernd
This is what I do for a living, and that is a big question with lots of answers depending on your situation because outlook and icloud integration is a big pain, and people have multiple accounts, and contacts split between accounts, don't even know where their data is etc. To do it right and make sure you don't loose data it's at least 30mins of work (probably more like 60-90mins) looking at your situation/devices, and making different backups in case iCloud screws you up. It's not something I can give a generic answer for. I offered the above to try and help others understand and give a simplistic workaround for a single simple use-case WHY you were getting a 0x800706ba error and Apple was no help, and none of the search results actually told you the real problem.
If you need personal help you can chat/send me a message on my site (bottom right) is about all I can offer to help ( davidthegeek (dot) com and go to the knowledge base for chat/ticketing). This is a paid service.
There's several articles in my knowledge base talking about ios and what you need to know that is free to try and help you understand ios better if you want to try and tackle it yourself - be warned it's complicated when you're not all-apple services and devices.
I just tried silversword411 suggestion and it worked for me, so far so good. What's weird on my other 3 Microsoft based computers I don't have this issue, they all have the same subscription of Office 365 which I downloaded i Cloud with no issues. Only on my laptop did it have this issue, initially it worked fine then my calendar was gone and only left my contacts then when I uninstalled and tried to reinstall it created issues until now where I tried creating a new empty .pst file
I greatly appreciate the advice!
The workaround of silversword411 of June 23 is also effective when having the setup error 0x800706ba with Windows 10 edition 2004 and Outlook 2019. Thanks for that!
In addition: after succesfull running iCloud Control panel outlook setup wizzard and reopening Outlook, you can reset to your original default IMAP e-mail account. Then restart (even better first reboot) and you can delete all references to the temporary empty.pst file. Close Outlook, reboot, reopen Outlook, and everything is working as it should be.
OK I have tried several things and have come to this.
I have Outlook 2019 the data files are .ost files. Changing does nothing to help this problem.
The Gmail files are OST files also and they work.
What is the difference a PST file and a OST file that these files don't work?
The problem is that the configuration between iCloud for Windows and Outlook does not work when your emailaccount(s) is (are all) using IMAP. An IMAP emailaccount results in .ost files on your harddisk.
The solution is that you create a POP3 emailaccount in Outlook 2019, which automaticly generates a .pst file.
It seems that you have a Gmail account using IMAP. In your case: set up a POP3-emailaccount in Outlook 2019 using your existing Gmailaddress and password and give it a different name for reference. This emailaccount can be used as the "new empty .pst file" as referred to by silversword411.
Note: forget about the fact that you now have two accounts in Outlook 2019 using your Gmailaddress. When you followed all steps your default emailaccount is again the one as it was before the workaround. If so, you can delete the POP3-version.
Your solution was completely on target! One caution is to be sure that, when you set up the "dummy" POP account, you designate it as "Default" AND designate the Data (.pst) file that goes with it as "Default." Otherwise, you'll get a repeat of that stupid error! Thank you silversword411 for sharing your expertise!
You first have to generate an App Authentication Password in Apple ID to set up an iCloud email in Outlook 365. Second step is to change the default email / data settings to your iCloud address under acccount settings. Once this is done close Outlook and open the iCloud App to sync. This worked for me!
Highly recomend this solution as it worked for me. Windows 10 home with Outlook 2013. I had seen solutions around deleting the default .pst file / iCloud.pst file; this solution works great as it allows me to keep my original .pst file intact in case of future issues.
Thanks silversword411, saved me hours of frustration.
Travis, Died33 provided a link with instructions on how to do that.
My post was my pro-bono IT work giving back to the community. I figured out the problem when I was fixing it for one of my clients, and didn't see a posted reasons/explanations in any google searches that actually told you what the cryptic 0x800706ba error was about in relation to setting up iCloud Control panel and outlook.
Helping people one-on-one is how I pay the my mortgage. If you need assistance with implementing this, or any other IT help open a support ticket and I'll contact you directly with my paid support options :)
outlook setup error 0x800706ba
