Apple Event: May 7th at 7 am PT
Trying to add my icloud contacts and calendar to outlook and when doing so the error code 0x800706ba comes up as a unexpected error. I have done this successfully on several computers with no issue. Have tried uninstalling both icloud and Microsoft 365 and uploading and same error occurs?
Windows, Windows 10
This happened for me because outlook only had IMAP accounts, and the contacts/calendars/tasks were the "Contacts (This PC only)" style of folders.
Apple needs to fix their wizard to use those folders as the source of outlook data to load into it's merge and sync logic. Or even better instead of assuming which contacts/calendars/tasks folder and strewing things up have an advanced button that will prompt user to select what folder(s) to use from outlook.
To work around is problem:
Create new empty .pst file
Set it as default data file (File | Account Settings | Data Files Tab | Set as default on new local .pst file)
Close and reopen outlook to make sure it's default data file/moves everything
Re-run iCloud Control panel outlook setup wizard.
Welcome back houston611.
I recommend contacting Microsoft about version 10 of iCloud for Windows here: Contact Us – Microsoft Support
Let me know if you have further questions.
Take care.
Wasted hours with microsoft and apple support on this and they continually blame each other with each one saying speak to the other.
Your workaround fix it for me. Thanks!!
Could it be that on your laptop you only have IMAP emailaccounts (the cause of the issue) and on the other 3 you have one or more POP3-accounts?
Thank you silversword411, this worked! Thank you so much for the info. You saved me a big headache.
Thank you, thank you, thank you!!!! Your fixed worked after having half a dozen fixes from other posts. Thanks!
Thank you VERY much! Your work around was easy and worked like a charm.
how do i create an empty .pst file? i created a file but outlook says its not a pst file.
On https://www.nucleustechnologies.com/blog/how-to-create-a-new-pst-file-in-ms-outlook/ it is clearly explaned.
Thank you so much for this workaround! I wasted a few hours before I found this solution. Thanks for sharing it!
This worked. Can I now delete the new file I created as it seems to be empty?
silversword411--
How do I create an 'empty' .pst file? Does it need a certain name (like the email address)? Could you explain further?
Thanks!
-Travis
outlook setup error 0x800706ba
