Thin vertical black lines keep appearing on my screen

I own a iphone 7 plus and yesterday while i was using my phone a random very thin black line appeared. I tried restarting my phone but it was obviously something with my hardware. Few hours later a second one shows up. Then a third. There are currently 4 and they sometimes disappear and reappear. I’ve experimented with it and sometimes how i tilt my iPhone affects it. I was thinking of opening my phone and pulling out the lcd connectors and then plugging them back in. Any suggestions I can try?

Posted on May 12, 2020 7:24 PM

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Posted on May 13, 2020 2:33 PM

Hello JerryChen377,


Welcome to Apple Support Communities. It sounds like you're having trouble with lines appearing on the screen of your iPhone. I'd be happy to share information that may help.


To isolate the issue to hardware, you may want to restore your iPhone to factory settings: Restore your iPhone, iPad, or iPod to factory settings. Then, set your iPhone up as new, rather than immediately restoring a backup. Be sure to have a current backup prior to restoring your iPhone as this will erase your device: How to back up your iPhone, iPad, and iPod touch.


If the lines are still appearing after setting your iPhone up as new, please Contact Apple Support for more options.


Take care.



1 reply
Question marked as Top-ranking reply

May 13, 2020 2:33 PM in response to JerryChen377

Hello JerryChen377,


Welcome to Apple Support Communities. It sounds like you're having trouble with lines appearing on the screen of your iPhone. I'd be happy to share information that may help.


To isolate the issue to hardware, you may want to restore your iPhone to factory settings: Restore your iPhone, iPad, or iPod to factory settings. Then, set your iPhone up as new, rather than immediately restoring a backup. Be sure to have a current backup prior to restoring your iPhone as this will erase your device: How to back up your iPhone, iPad, and iPod touch.


If the lines are still appearing after setting your iPhone up as new, please Contact Apple Support for more options.


Take care.



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Thin vertical black lines keep appearing on my screen

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