unable to flip front camera

I’m unable to flip my front camera on several apps such as Whatsapp, Line, and Instagram. However, it works fine on my camera app. Is it my phone or the related apps thats wrong?

Posted on May 12, 2020 10:27 PM

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3 replies

May 13, 2020 3:39 PM in response to yovita64

Hi yovita64,


Thanks for contacting Apple Support Communities. I understand that in some third party Apps on your iPhone you are unable to use the front facing camera.


It is possible that the third party Apps you are using don't support that feature. Have you tried flipping to the front facing camera while using FaceTime? This could help to determine if this is only happening in third party Apps. If the issue is only happening in third party Apps you may want to contact the developers for further support. How to contact an app developer


You may also find this article helpful If an app unexpectedly quits, stops responding, or won’t open


Cheers!

May 31, 2020 12:11 PM in response to yovita64

Hey yovita64,


I understand you are still experiencing issues when trying to use the front camera on your iPhone. I would suggest trying the steps in this article first. If an app unexpectedly quits, stops responding, or won’t open.


If the issue continues after those troubleshooting steps then the problem may be the software. At this point you will want to restore your iPhone. Always make sure you have a backup prior to restoring the device. Once you restore your iPhone you will want to set it up as new and then sync back your data.


I hope this was helpful and if you need more assistance or keep having the same issue, you can Contact Apple Support.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

unable to flip front camera

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