My iPhone 6S is stuck on the Restore screen even though I've done everything instructed on the apple support page!
- My phone ran out of charge, so when it restarted after charging, it came up with a black screen directing me to 'support.apple.com/iphone/restore'
- I connected my phone to my Mac as instructed and tried to update it. This didn't work. I then tried to restore it and this didn't work either.
- It came up with 'restore error 9' - so I updated my Mac to macOS Catalina 10.15.4 and tried the previous bullet point once more but it still didn't work -not to mention I'm using a brand new cable for this as well.
- In my Mac's settings, there is a red notification on the software update icon but when I click on it, it reports there is no other update, but the the notification remains even after checking.
- If anyone has any advice on how to fix this problem and get my phone working I would be very thankful! Unfortunately I'm not able to go to an Apple store to get my phone checked out because of the lockdown, so if anyone knows what I can do, please help.
iPhone 6s