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March95 Author

Level 1

18 points

Can't access iCloud backup

Since I upgraded to Catalina, the iCloud icon in System Preferences has vanished. I was backing up with Time Machine via an external HD, but the disk has failed and can't be repaired (I've gone through all the steps). I can get into iCloud via Google, but even signing in that way doesn't get me any options to back up. Can I still back up to the Cloud? If so, how can I do it? Otherwise I guess I have to get a new external HD quickly...?? Thank you for any help!

MacBook Pro Retina

Posted on May 13, 2020 12:08 PM

Top-ranking reply

FoxFifth

Level 10

472,047 points

Posted on May 13, 2020 12:48 PM

Apple has iCloud Backup for iPhones and iPads but not for Mac computers.

It is possible to sync many things to iCloud and that has some, but not all benefits that a backup has. For example, if you delete something, intentionally or accidentally and don't notice it, you have a limited number of days to recover it. Also, only selected things can be synced.

For some information on photos and document syncing, see: Set up and use iCloud Photos - Apple Support

and

Add your Desktop and Documents files to iCloud Drive - Apple Support

In Catalina, the sync preferences are at Apple menu > System Preferences > Apple ID > iCloud.

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Can't access iCloud backup

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