Voicemail call failed

Howdy 26ashketchum,

Thanks for using the Apple Support Communities! I understand that when trying to call your voicemail the device states "call failed". Let’s take a look and see what we can do. I'm happy to help!

Are you able to make other calls? If not, please check this help article:

If you can't make or receive calls on your iPhone

If other calls work, please check if your device needs an update for the carrier settings. This article will help you:

Update your carrier settings on your iPhone or iPad

You can try to toggle WiFi off temporarily to see if you can make the call. WiFi typically should not prevent you from being able to call voicemail.

If you still are unable to get your voicemails, please contact your cellular provider and have them check the voicemail connection.

Best regards!

Hello again 26ashketchum,

Thanks for your reply.

"Update your carrier settings on your iPhone or iPad"

To update carrier settings please do the following:

1. Make sure your device is connected to a Wi-Fi or cellular network.
2. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

If there is no update available you will not get a prompt in Settings to update.

If the carrier settings are fully up-to-date, please reach out to your cellular provider and have them take a look at your voicemail.

Have a wonderful rest of your day!