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Unable to access my iPad using passcode nor fingerprint

Cannot use passcode or fingerprint

[Re-Titled by Moderator]

iPad Air 2, iPadOS 13

Posted on May 14, 2020 5:54 AM

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Posted on May 14, 2020 6:01 AM

If you are unable to access your iPad using your Passcode, you’ll need to follow this process:

You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

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