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email not sending from iMac

iPad is working ok.


My email is not sending from my iMac (iCloud). Just goes straight to outbox, then tries to send, comes back with a message p05-smtp.mail.me.com


If I go into iCloud web page, then I can send and receive as normal.


Any suggestions please

iMac 27", macOS 10.15

Posted on May 14, 2020 6:27 AM

Reply
8 replies

May 15, 2020 11:07 AM in response to Spiralbeast

OK go to System preferences, Users and groups and create a new user with full Admin privileges.

Log out of your normal user and log into the new user account.

Set it up with the same AppleID

When set up, set up Mail with your AppleID mail

Test again

If it works OK then it proves a corruption in your old user ~/Library

Bad news is it is a devil to fix in your normal User account. There is no "Reset Mail Settings" command. You need to first close Mail and then delete the ~/Library/Mail/V7 folder

Then with the app Easyfind locate and delete every file in ~/Library with "Mail" in it. Even then you may not have fixed it.

Easier to move all your user files to your new user account.

Anyhow I am ahead of events, try the new user account!


PS to find your ~/Library in Finder click Go, then Go To Folder, then copy and paste

~/Library

into the box and hit enter


email not sending from iMac

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