You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Receiving Email

My new iMac can send out email but cannot receive any mail. Before this I have a load of junk mails sent to me. Now I cannot receive any mail including the ones I send from my iPhone. What can I do to fix that?

iMac 21.5″, macOS 10.14

Posted on Jun 22, 2020 4:21 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 23, 2020 10:42 AM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.

4 replies
Question marked as Top-ranking reply

Jun 23, 2020 10:42 AM in response to john8321

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.

Receiving Email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.