Apple Watch series 2

Hello. I recently bought a Apple Watch from someone. The seller said that it had a small crack and that was it. I had my mom pick the watch up for me. When I got the watch there was a passcode on the watch so I tried to hard reset the watch and that didn’t help. Everytime I try to erase all content I can’t select the green check mark. Please help. I have tried contacting the seller and no response at all!

Posted on May 14, 2020 7:36 PM

Similar questions

Apple Watch Series 6 Nike Edition Hard Reset I bought a used Apple Watch Series 6 Nike Edition and need to do hard reset and pair with my phone. I tried random passcode and i got too many passcode attempt... message. I tried the following step but had problem with step 3. "Erase all content and settings." never showed up. I also tried to press digital crown at step 3. Same result. Please help! Keep your watch on its charger until you complete these steps. Press and hold the side button until you see Power Off. Firmly press the Power Off slider, then lift your finger. Tap Erase all content and settings.
1374 2
Broken apple watch My series 3 apple watch has a cracked screen with a zero in passcode so I can't get into my apple watch and cannot factory reset. This means that I am also locked out of my apple watch. Is this possible to fix? My budget is: $100
254 2
Reset Locked and Unpaired Apple Watch Hi everyone. So I have a series 4 Apple Watch and a few days ago my 3 year old son got a hold of it and when I took it back shortly after it had the message “ Too many passcode attempts. Reset Apple Watch and pair again”. I went to the Apple Watch App and unpaired. This, for whatever reason, failed to reset the watch which is still locked however it did unpair the watch from my phone so it no longer appears in the watch app. i try to erase all settings from the watch itself by holding the power button down and it starts the process (I can see the swirling white dots) however after the screen goes black if I tap it again it has gone back to the lock screen and the “erase all settings” seems to have failed but with no error appearing anywhere. it seems as if my watch is now bricked as I have no way to access it on my phone nor reset from the watch. Is there something else I could do? All help would be welcomed.
785 1

1 reply

rkaufmann87

Level 10

148,470 points

May 14, 2020 10:13 PM in response to Melidani2013

You got taken. Please read Buying a used watch

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch series 2

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up