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Apple Watch Remote App Unable to Control Music in Catalina

Hello everyone.


I'm trying to control music playback on my iMac using the apple watch. I used to be able to do this with iTunes on Mojave, but it's not working. I've tried to pair the watch with Music, and it does but nothing happens--it doesnt even show what's playing.


The remote app on the iOS (iPhone/iPad) devices seem to be working.


Has anyone gotten this to work?

Apple Watch, watchOS 4

Posted on May 15, 2020 5:56 AM

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1 reply

May 16, 2020 10:35 AM in response to iClark32

Hi iClark32,


I understand that you are no longer able to use the Remote app with Apple Music in macOS Catalina.


I would recommend updating watchOS on your Apple Watch. You can learn how to do so here: Update your Apple Watch.


If the issue persists after updating watchOS, I would recommend unpairing/pairing your Apple Watch to your iPhone. You can learn how to do so here: Unpair and erase your Apple Watch, and here: How to pair your Apple Watch with a new iPhone.


Then go through the steps here again:


Use Apple Watch to control music on a Mac or PC


Hope this helps!


Thank you for using Apple Support Communities.


Cheers!

Apple Watch Remote App Unable to Control Music in Catalina

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