You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I forget my current Apple ID password and can't reset it. If I sign out can I create a new Apple ID and continue to use the phone as normal? I understand I will lose data in the iCloud

Please note this is in relation to my parents iPhone. He does not remember his password details.

iPhone 6s

Posted on May 15, 2020 7:11 AM

Reply
Question marked as Top-ranking reply

Posted on May 15, 2020 7:24 AM

You can't sign out without the password for the account.

The owner of the account will have to recover access to the account.


If they are unable to do so using Apple's iforgot service ( https://iforgot.apple.com ) they will have to contact Apple's account security team directly.


Contact Apple for help with Apple ID account security

3 replies
Question marked as Top-ranking reply

May 15, 2020 7:24 AM in response to AWALSH5

You can't sign out without the password for the account.

The owner of the account will have to recover access to the account.


If they are unable to do so using Apple's iforgot service ( https://iforgot.apple.com ) they will have to contact Apple's account security team directly.


Contact Apple for help with Apple ID account security

I forget my current Apple ID password and can't reset it. If I sign out can I create a new Apple ID and continue to use the phone as normal? I understand I will lose data in the iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.