My Visa card has expired and I just received a new one. I have the following message when I try to update my card details :
”Your payment method is not valid in this store. Please enter a new payment method”.
The previous card was accepted and was working without any problem.
Thanks for your help.
DRC_Community,
You may want to try contacting Apple Support using one of the numbers listed in this article:
Contact Apple for support and service - Apple Support
Take Care.
Hello DRC_Community,
Thank you for using Apple Support Communities!
I understand from your post that you are receiving an error when trying to update your payment method which states, ”Your payment method is not valid in this store. Please enter a new payment method”. For an error like this you will need to contact Apple Support for additional assistance.
Best Regards.
Hi Moon J,
Thank you for your reply. Unfortunately, Apple Support is not available in my country! Is there an alternate solution ?
Best,
Payment method (IPhone XS)
