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MacBook Pro unrsponsive

I have a recent macbook pro with touchbar and my screen froze. keyboard trackpad and touchbar are unresponsive, but cursor is still moving. I cannot quit, restart, shut down. any suggestions? Right now all i can think of is to let the battery run out or remove the battery. Help! I wish it still had an actual physical power button.

MacBook Pro 15", macOS 10.13

Posted on May 15, 2020 12:00 PM

Best reply

peteypetepete Author

Level 1

4 points

Posted on May 15, 2020 2:00 PM

update: touch ID didn't work for hard restart when I first tried, but after I removed peripherals, and hard restart worked.

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MacBook Pro unrsponsive

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