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Verification code inaccessible

My daughter dropped her phone in the lake. I gave her my old phone. I went and got a new SIM card. I’m trying to sync all her info from her iCloud acct but it requires a verification code. Her device is at the bottom of the lake and unable to get the verification code. It doesn’t give me another option/phone number to send a code to a different phone number. What can I do to resolve? How can I get her iCloud info to sync with new phone without a verification code?

iPhone XS Max, iOS 13

Posted on May 15, 2020 3:08 PM

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sberman

Level 10

268,263 points

Posted on May 15, 2020 3:08 PM

Get a verification code and sign in with two-factor authentication - Apple Support

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Verification code inaccessible

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