Can't open the Security & Privacy Preference Pane in Catalina

Question

Level 1

6 points

Can't open the Security & Privacy Preference Pane in Catalina

I can't open the Security & Privacy preference pane. When I go into System Preferences and clikc on Security & Privacy nothing happens and eventually the System Preferences app stops responding and I have to force quit it. All the other panes within System Preferences open and function without any issues. I've restarted the computer several times but it hasn't helped. I first noticed the issue because I was having problems with my VPN and wanted to check my security settings.

I'm on a 2015 MacBook pro running Catalina (10.15.4) - any suggestions would be greatly appreciated!

MacBook Pro 13", macOS 10.15

Posted on May 15, 2020 4:55 PM

Reply

Answer 1

raina_b22

Community Specialist

May 16, 2020 1:47 PM in response to SJ_07

Hello SJ_07.

Welcome to Apple Support Communities. I understand that you’re unable to open Security & Privacy in System Preferences. You noticed this when you started having issues with your VPN. I’m happy to help.

Are you able to open Security & Privacy if you turn off VPN?

Please try the steps here: How to use safe mode on your Mac - Apple Support

So that we can isolate the cause and determine if the issue is a universal Mac issue, please try the steps here: How to test an issue in another user account on your Mac - Apple Support

Let me know the results.

Take care.

Reply

Can't open the Security & Privacy Preference Pane in Catalina

Similar questions