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Iphone 7 won’t turn off

Hi,

i have an iphone 7. Recently I noticed that I cannot turn it off. When use the power button and then slide to the right to confirm power off, the screen goes black for a while and then after 10-20s I get the lock screen again without touching anything. Everything else works fine though. tried hard resetting of course but that did not resolve the issue.


any ideas?

iPhone 7

Posted on May 16, 2020 1:29 AM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2020 1:38 AM

Try On iOS 13.4.1 --> Settings > General > Shut Down

3 replies

Iphone 7 won’t turn off

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