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Level 1

6 points

My Iphone 11 keeps freezing

My iPhone keeps freezing and when I try to restart it, that option is frozen too, and it takes a long while before it restarts. This has happened many times over the last few days. I bought this phone in November, it's a bit disappointing as I've never had this problem with iPhones before. Is anyone else having this issue? Can anyone please help? Thank you.

iPhone 11

Posted on May 16, 2020 5:07 AM

Top-ranking reply

ProustGiulio

Level 10

208,524 points

Posted on May 16, 2020 5:13 AM

Have you already tried a "forced" restart of your 11?:--> Force restart iPhone – Apple Support

Regards

Giulio

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My Iphone 11 keeps freezing

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