Gift card

Why would You allow accumulation of a child buying coins and over spend their gift card.. know you got charges on the account that is over the amount of the gift card. Why??


Posted on May 16, 2020 6:35 AM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2020 6:40 AM

Hey there!


Gift Cards should not be able to be overdrawn. Charges may have been incurred to your other payment methods, check the steps over at See your purchase history for the App Store or iTunes Store – Apple Support to check how charges were applied to your account. Charges made from Gift Cards will be listed as "Billed to Store Credit."


I'd recommend you Contact Apple Support if you have any issues with the balance of the account.

2 replies
Question marked as Top-ranking reply

May 16, 2020 6:40 AM in response to Pequot67

Hey there!


Gift Cards should not be able to be overdrawn. Charges may have been incurred to your other payment methods, check the steps over at See your purchase history for the App Store or iTunes Store – Apple Support to check how charges were applied to your account. Charges made from Gift Cards will be listed as "Billed to Store Credit."


I'd recommend you Contact Apple Support if you have any issues with the balance of the account.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Gift card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.