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Hi, follows a query I made last week... the same issue persists. I've changed my Apple password and this allows me to enter this forum OK. But I get an error message when trying to log into the Apple App Store or iCloud. I've restarted computer but no change.
Any suggestions?
MacBook Air 11", macOS 10.15
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin.
Etrecheck – System Information.
Web site version if required. https://etrecheck.com
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin.
Etrecheck – System Information.
Web site version if required. https://etrecheck.com
Hi, many thanks for your suggestions. No luck I'm afraid, as follows:
Verification
failed : There was an error connecting to apple id server https://discussions.apple.com/thread/7238348
How To Fix
Verification Failed Error Prompt After Update To iOS 13 Verification Failed. There was an error in
6 Fast Solutions to Fix Error Connecting to
Apple ID Server[NEW] https://www.fonedog.com/ios-data-recovery/an-error-connecting-to-the-apple-id-server.html
Verification Failed: There Was an Error Connecting to
the Apple ID Server, Fix
https://macreports.com/verification-failed-there-was-an-error-connecting-to-the-apple-id-server-fix/
Additionally, after rebooting my iPad, it will not accept the Apple ID sign-in verification code issued by my iPhone (on the same
WiFi network).
See if anything here helps.
Verification failed : There was an error connecting to apple id server https://discussions.apple.com/thread/7238348
How To Fix Verification Failed Error Prompt After Update To iOS 13 Verification Failed. There was an error in connecting to your Apple ID
6 Fast Solutions to Fix Error Connecting to Apple ID Server[NEW] https://www.fonedog.com/ios-data-recovery/an-error-connecting-to-the-apple-id-server.html
Verification Failed: There Was an Error Connecting to the Apple ID Server, Fix
https://macreports.com/verification-failed-there-was-an-error-connecting-to-the-apple-id-server-fix/
I would uninstall AVG. It tends to interfere with the computer's operation while providing minimal to no benefit unless you work with Windows files. Most long time posters recommend not using antivirus software or cleaning software such as CleanMyMac.
Try uninstalling nordvpn using the Developer's uninstall instructions.
Hi, thanks for your help.
Using a new user account, everything works fine.
But in SafeMode in my usual account, the same problems remain.
Please see the report from EtreCheck as follows:
And this is what I get when trying to sign into my Apple ID (no iCloud icon is showing since I installed Catalina):
Hi, many thanks for your feedback.
I have uninstalled AVG and NordVPN, restarted the computer, but the same issues persist unfortunately.
OS Catalina - can't log into Apple App Store or iCloud
