You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cannot turn off my iPhone X. Any suggestions that don

How do I turn off my iPhone X? Without resetting it and loosing my data. I can't get the power off slide to appear. my screen is dark


iPhone XR, iOS 13

Posted on May 17, 2020 3:22 PM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2020 3:42 PM

See this for a black screen, If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support it will not affect your data content.

3 replies

I cannot turn off my iPhone X. Any suggestions that don

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.