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My i-phone is locked up after I tried to update the latest update. My mac needed updating so I did that (Catalina) but phone still won’t update, it is froze, nothing but a drawing of a charge cord and the bottom of iPhone on screen.

Nothing I do has any affect on iPhone. It is a iPhone 6s.

iPhone SE, iOS 13

Posted on May 18, 2020 9:23 PM

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Posted on May 18, 2020 10:31 PM

Is the iPhone connected via cable to your computer?


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support 

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My i-phone is locked up after I tried to update the latest update. My mac needed updating so I did that (Catalina) but phone still won’t update, it is froze, nothing but a drawing of a charge cord and the bottom of iPhone on screen.

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