Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Connectivity Issue

Hi,


I am using iPhone 11. I have a serious problem with the device in the connectivity. Whenever while using wifi on the mobile if I turn on bluetooth it interferes with wifi and I lose signal. Then I have to turn off wifi and again turn on for the connection.


I am seriously unable to use wifi when my Bluetooth is On. I don’t know why this is happening and my mobile is just about 5 months old.


Can someone help me troubleshooting the device or is it the only way that I have to replace the device from Genius store.

iPhone 11

Posted on May 19, 2020 8:38 AM

Reply
Question marked as Best reply

Posted on May 19, 2020 8:49 AM

See this for some help, Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

Similar questions

1 reply

Connectivity Issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.