My contact info keeps changing back

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Level 5

7,271 points

My contact info keeps changing back

I tried to change my contact info on my phone but it changes back to the old information after a while. Do I need to change the information somewhere else? My home address is also showing up twice.

iPhone XR

Posted on May 19, 2020 9:05 AM

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Answer 1

apfelkopf Author

Level 5

7,271 points

May 19, 2020 6:02 PM in response to ProustGiulio

Thank you for your reply. I ended up editing my iCloud contact info on my Mac and now it seems to stay.

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Answer 2

ProustGiulio

Level 10

209,778 points

May 19, 2020 9:30 AM in response to apfelkopf

Where and how are you syncing your contacts?

This kind of issue is typical if you're syncing contacts to two different places, i.e. iCloud AND Gmail (or Outlook, or Exchange, or wherever else).

Should be this case, choose and use only 1 syncing method.

Giulio

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Answer 3

ProustGiulio

Level 10

209,778 points

May 19, 2020 11:46 PM in response to apfelkopf

Glad you worked it out :)

Take care

Giulio

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