You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My contact info keeps changing back

I tried to change my contact info on my phone but it changes back to the old information after a while. Do I need to change the information somewhere else? My home address is also showing up twice.

iPhone XR

Posted on May 19, 2020 9:05 AM

Reply
Question marked as Top-ranking reply

Posted on May 19, 2020 9:30 AM

Where and how are you syncing your contacts?

This kind of issue is typical if you're syncing contacts to two different places, i.e. iCloud AND Gmail (or Outlook, or Exchange, or wherever else).

Should be this case, choose and use only 1 syncing method.

Giulio

3 replies

My contact info keeps changing back

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.