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Can't parse your feed

Hi, my podcast of 5 years has now disappeared from itunes. I have tried to reconnect and receive the can't parse your feed message but no other information. Here is my feed. It states the logo but it hasn't changed


https://feed.podbean.com/swtvrpodcast/last1/feed.xml


Many thanks!

Posted on May 19, 2020 10:08 PM

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Question marked as Top-ranking reply

Posted on May 20, 2020 12:22 AM

Make sure to contact Podcasts Support rather than the normal Apple Support, who don't deal with podcasting. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page. If you can get them to describe the nature of the problem post it here and I'll have another look.


Incidentally, CastFeedValidator, Podbase, and FeedValidator all pass the feed as valid, though it's suggested you should add a sub-category to your category. You should choose from those in this list:


https://help.apple.com/itc/podcasts_connect/#/itc9267a2f12


However this in itself shouldn't cause the feed to be problematic.

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3 replies
Question marked as Top-ranking reply

May 20, 2020 12:22 AM in response to cc4rhu

Make sure to contact Podcasts Support rather than the normal Apple Support, who don't deal with podcasting. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page. If you can get them to describe the nature of the problem post it here and I'll have another look.


Incidentally, CastFeedValidator, Podbase, and FeedValidator all pass the feed as valid, though it's suggested you should add a sub-category to your category. You should choose from those in this list:


https://help.apple.com/itc/podcasts_connect/#/itc9267a2f12


However this in itself shouldn't cause the feed to be problematic.

May 19, 2020 11:33 PM in response to cc4rhu

Podcasts Connect is saying 'Prepared for submission' so you should be able to submit it anew. 'Can't parse your feed' means that there is an error in the coding which renders the feed unreadable - an example is an '&' by itself or the use of 'curly quotes' - either will wreck a feed: but you don't appear to have any such problems. You may have fallen over some sort of glitch.

Can't parse your feed

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