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Level 1

4 points

Troubles with password

I don't remember my iPhone 5s password, and I can't reset it using iTunes. What to do? my iPhone is disabled and asks to connect to iTunes

iPhone 5s, iOS 11

Posted on May 20, 2020 9:52 AM

Top-ranking reply

Level 10

119,907 points

Posted on May 20, 2020 10:05 AM

FYI, there is an iPhone passcode and an Apple ID password. I assume you mean passcode. If so, these are your only options:

If you still have problems, see the "Still need help?" section in the above link.

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