no subtitle on rented movie

On my new Apple TV I Rented a movie and after 5-10 minutes the subtitles dissappeard even when restarted???

Posted on May 20, 2020 11:47 AM

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No subtitles! Rented movie on apple tv app to watch on smart tv but no sibtitles?
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Subtitles on a rental movie - Apple TV app Hello, Yesterday we decided to rent a movie through Apple TV app. We have been watching the Bourne movies on Netflix but the latest (2016) isn’t on there - so we found it in the TV app. The purchase is smooth and it all works fine - the movie begins - but the subtitles doesn’t work. I try to change it from the in-app menu - no subtitle work. I go into Setting, change subtitle option there, turn on the option in accessibility section. I reboot the device. I update the device. And I repeate everything again, except the update part. Searched the internet and read about some movie files without subtitle tracks etc. Anyone knows whats going on? Thanks in advance!
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how do I get subtitles on the appletv . SDH is grayed out how do I get subtitles on the appletv . SDH is grayed out
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1 reply

Urquhart1244

Level 10

146,226 points

May 20, 2020 1:42 PM in response to inyourbo

You can report it as a problem with your purchase. Then the iTunes Store staff should react to that.

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no subtitle on rented movie

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