Subtitles on a rental movie - Apple TV app

Hello,

Yesterday we decided to rent a movie through Apple TV app.

We have been watching the Bourne movies on Netflix but the latest (2016) isn’t on there - so we found it in the TV app.

The purchase is smooth and it all works fine - the movie begins - but the subtitles doesn’t work.

I try to change it from the in-app menu - no subtitle work.

I go into Setting, change subtitle option there, turn on the option in accessibility section.

I reboot the device.

I update the device.

And I repeate everything again, except the update part.

Searched the internet and read about some movie files without subtitle tracks etc.

Anyone knows whats going on?

Thanks in advance!