Apple Music Isnt working

When I went to pick a song on my Apple Music it plays a few seconds of it like I don’t have a subscription. If I click on it more then once it takes me to a page where all it says is “you already have an Apple Music subscription” I’m on a family sharing account and it has never done this before. I have no idea how to fix it.

iPhone 11 Pro, iOS 13

Posted on May 20, 2020 1:08 PM

Similar questions

Apple Music Sharing Hello, I am having issues with Apple Music. I am part of a family sharing with apple music. However, I am unable to play music. Whenever i try to play a song, i am prompted to subscribe. i am logged into the apple id that was authorized to play music so i don't understand why i'm being asked to subscribe for a new apple music service.
437 1
apple music classical i am part of a family, and the head of the family shares an apple music subscription with all of our members. we all have our own apple ids, and the family sharing works for regular apple music. however, it will not work for apple music classical. when i open the app, it just shows that i need a subscription, and when i click the get started button, it pulls up a blank white page with a loading sign for a second, and then it goes away, kicking me back to the main page where it says i need a subscription. i have updated my phone to the latest software. i have tried deleting and redownloading the app. i have tried signing out of media & purchases, restarting my phone, and signing back in again. and yet still, i have the same issue. it does not seem to register that i already have an apple music subscription through family sharing. what is the issue???
1034 5
Music won't work in family share I try to turn apple music on and it goes to a page to log in. Then it says "Not now". I select that and it goes back to screen showing Apple music off. I have family share and family apple music. Anyone else have this problem?
394 1

1 reply

javaliga

Level 10

120,173 points

May 20, 2020 1:58 PM in response to aaronlofgren01

See the replies to:

I can't listen to the songs because t… - Apple Community

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music Isnt working

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up